Before requesting an appointment with one of our clinicians, it may be worth looking at our referrals page to check if a surgery appointment is needed for the service you require.
Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday) during opening times:
- phone us on 0161 983 0800
When you get in touch, we’ll ask what you need help with.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
Routine appointments
You can request a routine appointment in advance during opening times.
We will respond to requests within 2 working days.
You can also:
- phone us on 0161 983 0800
- use your NHS account (through the NHS website or NHS App) or Patient Services to book an appointment, screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
Your appointment
Please make sure that you arrive on time for the appointment as it may not be possible for the doctor to see you if you are late.
Please arrive five minutes before your appointment time to allow time to check in at reception. For evening clinics, please arrive 10 minutes before your appointment time.
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Appointments by phone
The doctor may be able to give advice over the phone after morning surgery. Please request a phone appointment when you contact the surgery.
The receptionist may ask what the appointment is regarding in order to help clarify whether a telephone appointment or a face to face appointment is more appropriate for you.
Cancelling or changing an appointment
If you are unable to keep an appointment please let us know as soon as possible – this may enable someone else to be seen.
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system: Patient Services
- phone us on 0161 983 0800 during opening times
Patients with repeated non attendances cause significant problems for other patients and may be asked to leave the practice if warnings are not heeded.
Enhanced access service
More appointments, more flexibility.
We now offer additional evening and weekend appointments to better suit your schedule.
What’s available?
- GP appointments
- Nurse and healthcare assistant services
- Vaccinations and immunisations
- Health checks and screenings
- Long term condition reviews
- Mental health support
- Physiotherapy and more
When and where?
Appointments are available:
- Evenings and weekends
- Across participating local GP practices
How to book
- Speak to your GP practice reception team
- Call during normal working hours to schedule an appointment
Why choose enhanced access?
- More convenient appointment times
- Access to a range of healthcare professionals
Ask at reception for more information.
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs